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  • Feedback

    We set ourselves challenging targets when it comes to client care. We always aim to exceed our clients expectations. We remain the only local firm to publish their client satisfaction research on a quarterly basis.

    Below is a snapshot of what our clients think of us. The information and comments are taken from client feedback questionnaires received from clients when their matter has finished. Out of the 263 questionnaires received from March 2017 to May 2017.

    99.24% said they would consider using our services again.

    EXCELLENT Service 82.13%
    GOOD Service 17.49%
    AVERAGE Service 0%
    BELOW AVERAGE Service 0%
    POOR Service 0.38%

    We regularly receive feedback from our clients. Here’s a selection we have received:

    • “First class service, promptly delivered.”
    • “Very courteous staff, always helpful.”
    • “Our solicitor’s knowledge, approach, advice and patience were excellent.”
    • “Grateful for everything Tinsdills have done for us “
    • “No stress or hassle and was made to feel comfortable and valued. Will definitely recommend.”

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